Procurement

Delivery/Handling

This shall include claims, cases or disputes arising due to any default/damage/loss while handling or delivering the goods.

Marginal benefit

This shall include claims, cases or disputes arising due to the disagreements/conflict which occurred while fixing marginal benefits or price fluctuations.

Production-related

This shall include claims, cases or disputes arising due to procurement of all items that are finished goods or part of finished products, such as raw material, components and parts.

Direct procurement

This shall include claims, cases or disputes arising due to supply chain management which directly affects the production process of manufacturing firms.

Indirect procurement

This shall include claims, cases or disputes arising due to non-production-related acquisition. This shall comprise a wide variety of cases related to goods and services, from standardized items like office supplies and machine lubricants to complex and costly products and services like heavy equipment, consulting services, and outsourcing services.

Operating resources

This shall include claims, cases or disputes arising due to operating resources through which a company purchases to enable its operations.